FAQ

Frequently Asked Questions

I'm new to counseling. How does this work?


Counseling is a collaborative effort between client and therapist, meaning that you and your therapist will work together to achieve your goals. When you contact us to set up services, we will assist you in verfiying your insurance coverage. You can then schedule your first appointment, which will consist of an initial evaluation, preliminary goal-setting, and determining the frequency and scheduling of additional sessions.




How much is this going to cost?


The fee range for therapy services is $100-200 (depending on type of service). However, if you have insurance, and Aspire Counseling is in-network, you need only pay your co-pay at the time of service. As a courtesy, we can bill your insurance company. If you have not yet met your deductible, or if we are out-of-network with your insurance company, we will let you know ahead of time. You can pay in-office or online, and we accept cash, checks, and most major credit cards. We also offer a sliding fee scale on a limited basis. If you are uninsured or have a high-deductible policy, or if we are not in-network with your insurance, you may qualify. Fees are set based on household income and number of dependents.




How do I get started?


You can call or text (304) 760-9945, or you can email info@aspire-counseling.org. DISCLAIMER: We cannot guarantee confidentiality of information sent via email or text message.




Will everything be kept private?


Unless there is an imminent safety concern, all of your sessions will be kept confidential. We cannot discuss your treatment with anyone without your written consent. If you do provide consent to release information and later change your mind, you have the right to revoke consent at any time.




What insurances do you accept?


We are currently in-network with Aetna, Aetna Better Health of West Virginia, BCBS, Cigna, Humana, Magellan, West Virginia PEIA (UMR), The Health Plan, TRICARE, and United Healthcare/UBH. We are NOT able to bill state Medicaid or Medicare. We are able to bill certain forms of managed Medicaid (i.e. Aetna Better Health of WV, The Health Plan).





Whatever your aspirations, we want to help you achieve them.

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© 2019 Aspire to Inspire Behavioral Health and Addiction Services, LLC.  All Rights Reserved.

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